Privacy
Privacy Policy
This Privacy Policy explains how Feng Li Acupuncture Clinic collects, uses, and protects personal information when you visit our website or contact our clinic.
Overview
How we handle information
We collect only the information needed to respond to your requests, provide services, and operate our clinic. We do not sell personal information.
Information we collect
Information you provide through our contact forms, email, phone calls, or in person (for example: name, contact details, and the details you choose to share in your message).
How we use it
To respond to inquiries, schedule appointments, provide care, send administrative messages, and improve our website and services.
How we protect it
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
How long we keep it
We retain personal information only as long as necessary for the purposes described in this policy, and as required by applicable laws and professional obligations.
Details
What this website may collect
When you use our website, we may receive basic information such as your IP address, browser type, device information, and pages visited.
If you submit a form or email us, we receive the information you include (for example: your name, email address, phone number, and message). Please avoid including sensitive medical details in web forms or email.
If you prefer, you can contact us by phone at (604) 538-9367.
Cookies and analytics
Our website may use cookies or similar technologies to help it function properly and to understand how visitors use the site. You can control cookies through your browser settings. Disabling cookies may affect site functionality.
Third-party services
We may use third-party services (such as website hosting, email, or analytics providers) to operate our website and communicate with you. These providers may process personal information on our behalf under appropriate safeguards.
Your choices
You may request access to, correction of, or deletion of your personal information, subject to legal and professional requirements. To make a request, contact us using the details below.